Support & Help Center
Need Assistance or Have Feedback?
We're here to help. Reach out directly to our engineering and product team.
Contact Support: support@loopicart.comWe typically respond within 24 hours.
Frequently Asked Questions
How do I scan a receipt?
Open LoopiCart, tap the camera icon in the top header, and point your camera over the paper receipt. Ensure good lighting and smooth out any folds. LoopiCart's on-device AI will automatically detect the borders, itemize your groceries, and record your total in seconds.
Which supermarket receipts are supported?
LoopiCart is specifically optimized for European and DACH supermarket layouts, including REWE, Edeka, Aldi (Süd & Nord), Lidl, Penny, Netto, Kaufland, dm, Rossmann, Spar, Hofer, Migros, and Coop. It also parses standard international grocery receipts with single/multiple item lines.
How does LoopiCart protect my privacy?
LoopiCart is 100% on-device and local-first. We do not require account registration or online banking logins. Receipt image scanning, text recognition, and budgeting history run entirely on your iPhone's Neural Engine and save locally to SwiftData. Your financial and consumption data never leaves your device.
How do I manage or cancel my LoopiCart Pro subscription?
LoopiCart Pro subscriptions and free trials are processed securely via Apple Media Services. You can modify, manage, or cancel your auto-renewal at any time by opening your iPhone Settings > [Your Apple ID Name] > Subscriptions > LoopiCart Pro. If you cancel during your 14-day free trial, you will not be billed.
How do I restore my purchase on a new device?
If you reinstalled the app or set up a new iPhone, navigate to the Settings tab in LoopiCart and tap “Restore Purchases”. As long as you are signed into the same Apple ID used for the original purchase, your Pro entitlement will be instantly reactivated.
How do I export my budgeting data?
LoopiCart Pro users can export their complete grocery purchase logs and line-item history as a standard CSV spreadsheet at any time from the Settings tab for easy personal archiving.